Does your computer freeze when connecting a USB memory? So you can solve it

USB ports are usually the ones with the most “load”, so to speak. Due to their versatility, they tend to be the ones responsible for the greatest number of device connections and disconnections. So, for all practical purposes, they are the most prone to damage.

The first step whenever you connect something to the computer and detect a malfunction is to try it somewhere else. It is advisable to connect it to another device that apparently does not suffer from any problem. If we connect it and everything goes well, it means that something is happening in our system. We are going to follow a series of steps to detect and solve the problem.

Uninstall and install USB root hub

Let’s start with the USB Root Hub, which is usually the source of the problem in many cases. What we need to do is uninstall and then reinstall the driver. Before doing this action, it is advisable to generate a system restore point.

Doing this is very simple, you just have to follow these steps:

1. Right click on the Windows icon and open the “Device Manager”.
2. Scroll down and expand the “Universal Serial Bus Controllers” branch.
3. Right click on the “USB Root Hub” driver and select “Uninstall Device”.
4. Restart the computer and now perform a “scan for hardware changes.”

Now, if everything has gone well, we can connect the USB device without problems.

Reinstall USB driver

The next thing we need to do is reinstall the USB device controller driver. There is a possibility that the problem arises from this point, corrupting the driver. To repair the problem you must follow these steps:

1. Right click on the Windows icon and open the “Device Manager”.
2. Scroll down and expand the “Universal Serial Bus Controllers” branch.
3. Right-click on your USB device driver and select “Uninstall Device.”
4. Restart your computer.

When the operating system starts, Windows will automatically install the new USB driver.

Update graphics card driver

We know it may seem crazy, but the origin may be in the graphics card driver. You can, first of all, update the graphics card driver. Having the latest driver is as simple as going to the AMD, NVIDIA or Intel website and downloading the latest version of the driver and installing it.

To be on the safe side, we recommend that you first uninstall the existing driver. Doing this is extremely simple, you just have to follow these steps:

1. Right click on the Windows icon and open the “Device Manager”.
2. Expand the “Display Adapters” branch.
3. Now, you must right click on the device in question.
4. Within the drop-down menu, we will click on the “Uninstall” option.
5. Once the process is finished, we restart the system.

When the system boots, we should go to the “Downloads” folder to install the latest driver. Now, everything should work normally.

Clean system boot

Believe it or not, it is possible that some background application or service may be causing the problem. We can verify it by doing a clean boot of the system, to do this, you must follow these steps:

1. We write “msconfig” within the Windows search engine itself.
2. We must click on “System Configuration” but as “Administrator”.
3. Now, you must go to the “Services” tab.
4. The next thing is “Hide all Microsoft services” and click on “Disable all”.
5. For this to work, we must click on “Apply”.
6. Next, we must go to the “Windows Start” tab.
7. Once inside, we must click on “Open Task Manager”.
8. Right-click on each and every application marked “Enabled” and then click “Disable.” You can also click on the “Disable” button that appears below in the lower right corner.
9. Close the “Task Manager”.
10. Reboot your computer to boot into a clean boot environment.

You must now follow the troubleshooting steps to install, uninstall, or run an application. Some functions may temporarily not work in this mode. Once the testing is finished, you must reset the configuration and reboot the system.